- Items shipped UPS will have $100 insurance unless buyer request additional insurance.
- Items shipped USPS will not have insurance unless buyer request otherwise.
- Items shipped FOB at seller's dock.
- For express shipping options please call shop at 812 673-4958.
- For international shipping, please be sure to choose the international rate option. If this is not chosen, there will be an additional invoice sent to cover the additional international fees in addition to the domestic shipping charged.
REFUND, RETURNS AND CANCELLATION POLICY
- Customer satisfaction is our #1 goal, so please let us know how we can make your purchasing experience better.
- No returns or cancellations on special order products.
- No returns without a RA#.
- 25% restocking fee on all returned items.
- No returns after 15 days of receipt of product, all items must be in original packaging and in new condition.
- After 48 hours of receipt of product, you forfeit your rights to chargeback the payment on your credit card.
- 5% interest fee charged on all non-paid invoices over 30 days
- Products/Items left at the shop over 6 months with balance unpaid will become the possession of Heath Racing.
- If return is processed, and a credit card/paypal was initially used by customer, the refund will be less the credit card fee/paypal fee.
- Deposits: All bikes, engine builds, custom/special orders have deposits required. No deposits returned if customer decides to cancel order.
- All bikes require $1000 deposit. This deposit is non-refundable if customer decides they do not want to wait for bike to arrive from factory and cancel order. Customer forfeits deposit.
Website pricing is the most current pricing available; however, manufacturer´s pricing changes periodically. Therefore, we reserve the right to change prices without notice due to circumstances beyond our control. If there are ever any questions, please ask before purchasing.
If pricing error is made on website we reserve the right to charge correct MSRP pricing or cancel the order.
If order is paid by credit card, we reserve the right to charge a 4% credit card/transaction fee.
Products are limited to the manufacturer's warranty. Most race parts/units, due to the nature of the industry, are not warrantied by the manufacturer.
All used units/parts are sold "as is" and do not have a warranty.
If there is any question regarding any of these policies, please contact Heath Racing before finalizing your purchase.
All invoices will be charged at time of product order even if item is backordered or a special order product. Shipping may be charged at time product ships from our business.
Houly labor rates in the shop are as follows:
$80/hr for general labor repairs
$115/hr for expedited labor service repairs needed within the week